Legal Center
Security at Veel
Security isn't a feature at Veel — it's the foundation everything else is built on. Whether you're a creator uploading your work or a business tracking campaign performance, your data is protected at every layer of our platform. We hold ourselves to the highest standard of data security, and we treat the trust you place in us as something to be earned every day.
Enterprise-grade infrastructure
All Veel data is stored and managed on Amazon Web Services (AWS), the same cloud infrastructure trusted by many of the world's most security-conscious companies. AWS provides industry-leading physical and network security, redundancy, and continuous monitoring. Your content and account data are encrypted with AES-256 — the same encryption standard used by financial institutions and governments — both in transit and at rest, so information is protected as it moves across the network and while it sits in storage.
Mobile app security
The Veel mobile app is engineered with security built in from the ground up. We use encrypted connections for all communication between the app and our servers, and multi-factor authentication (MFA) to add an extra layer of protection beyond your password, so your account stays secure even if your credentials are ever compromised. Sensitive information is never stored insecurely on your device, and we follow platform best practices for both iOS and Android to keep your account and content safe wherever you create.
Trusted AI partnerships
Veel's AI capabilities are powered through partnerships with leading providers — Microsoft, Google, and OpenAI. Working with established, enterprise-grade AI platforms means your data benefits from their rigorous security controls in addition to our own. We integrate these services in a way designed to protect your information throughout every AI-powered workflow.
Secure payments with Stripe
All payments on Veel are handled by Stripe, a global leader in payment security and a certified PCI Service Provider Level 1 — the highest level of certification in the payments industry. Sensitive payment details are processed directly by Stripe and are never stored on Veel's own servers, giving you bank-level protection on every transaction.
Protecting creator and business data
Every piece of data entrusted to us — from creators and businesses alike — is stored securely and handled with care. We apply strict access controls and AES-256 encryption so that information is only available to those who genuinely need it, and we continuously monitor our systems to safeguard your content, performance data, and account details at the highest level.
A team trained to protect you
Technology alone doesn't keep data safe — people do. Every Veel employee completes our security policy training and must pass a security assessment before handling customer data, and we reinforce this with ongoing education as threats evolve. Security awareness is part of how we hire, train, and operate, ensuring that protecting your data is a shared responsibility across the entire company.
Your trust, our commitment
We are committed to protecting your data with the highest degree of care, using proven infrastructure, trusted partners, and a security-first culture. If you ever have questions about how we keep your information safe, our team is here to help.